PXL Vision for Zebrabox

Self-storage provider Zebrabox had a clear goal: to enable customers to book a storage unit entirely online – even in the evenings or at weekends – without compromising on security standards. The process of signing a rental agreement should be as straightforward as booking a hotel room, while ensuring that only authorised users have access to the premises.

For Zebrabox, preventing criminal activity and creating a safe environment for all customers is essential, not optional. The challenge was to pair this security requirement with a fully digital, frictionless process that operates 24/7, requires no app, and integrates seamlessly into the existing booking flow.

Another factor had to be considered: the chosen solution had to be designed with international growth in mind from the outset. Given the company’s ongoing expansion into France and Spain, a Switzerland-only approach was not sufficient. In PXL Ident, Zebrabox has found precisely the right foundation.

ABOUT ZEBRABOX
The Swiss self-storage market leader is on a growth trajectory

Zebrabox AG is the leading provider of self-storage solutions in Switzerland. What started as the first company of its kind in continental Europe in Zurich-Oerlikon in 1979 has grown to 15 locations and around 7,750 storage units. Zebrabox offers flexible, climate-controlled and secure storage solutions ranging from 1 m³ to 50 m² to private and business customers across Switzerland.

Success in the domestic market provides a solid foundation for targeted international expansion. Zebrabox has been operating in Spain through a franchise partnership since the summer of 2023 and entered the French market in January 2025. This expansion is not a trial run, but a central pillar of the company's strategy. Zebrabox has consistently geared its entire digital infrastructure towards international expansion, from its multilingual platform to its identity verification process.

Contract first, identity next – entirely digital

The booking process at Zebrabox is clearly structured: customers first sign their rental agreement online. They are then prompted to verify their identity using PXL Ident by holding their ID or driving licence up to their smartphone camera. No app download, branch visit or waiting is required. Once their identity has been verified, they instantly receive their personal access code for the Zebrabox building via text message.

In the background, an internal API automatically cross-checks the name on the ID document with the details in the rental agreement. This additional layer of security ensures that the person signing the agreement is the same person being granted access, fully automated and without any manual intervention.